Neighbourhood CafeWebsite & Customer System
A hospitality website paired with lightweight customer management.
Start a project like thisAn editorial website that shows off the food, the room and the people, with reservations, private-hire enquiries and a simple guest book behind it so regulars are recognised every time.
- Sector
- Hospitality
- What’s included
- WebsitesBooking systemsCustomer management
I.The brief
A good cafe runs on knowing its regulars
A neighbourhood cafe lives on returning guests: the Saturday brunch table, the oat flat white, the birthday booked every year. Most of that knowledge lives in staff memories and a paper diary.
The cafe wanted a website that felt as considered as the food, and a quiet system behind it for tables, enquiries and guest notes, without the cost and complexity of restaurant software.
II.Out front · the website
A website with an appetite, and a guest book that remembers
We designed the website around the menu and the room, then joined reservations and enquiries to one simple record per guest, so the team can see who’s coming in and what they like.
Seasonalmenus
· updated in house ·
On the website
Served daily
Editorial homepage
Seasonal menus, photography and opening hours, written like a magazine.
Table reservations
Choose a time and party size, add a note, get a confirmation.
Private-hire enquiries
A short guided form for events, with dates and guest numbers.
Menus that update
The team changes dishes and prices without calling a developer.
III.Behind the counter · the system
A guest book that remembers everyone
Calm, simple screens for a busy service: who’s in today, who they are, and what they asked for.
Day sheet
Today’s reservations by time, with covers, tables and notes.
Guest records
Visits, preferences, allergies and occasions in one place.
Returning guests
Regulars flagged as they book, so the welcome is personal.
Enquiry inbox
Private-hire requests tracked from first message to deposit.
Marketing consent
Clear opt-ins, so newsletters only reach people who asked.
IV.What this enables
What this enables
- i.
A website that sells the experience before anyone walks in.
- ii.
Regulars recognised by every member of the team, not just one.
- iii.
Private-hire enquiries answered promptly instead of lost in an inbox.
- iv.
One simple record per guest, owned by the cafe.
Run a cafe, bar or restaurant?
Tell us how reservations, enquiries and your regulars are handled today. We’ll show you what a website and a simple guest system built for your place would look like, and what it would cost.